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Noticeboard

E-Consult


We have gone live with a new online system called eConsult. It allows patients to self-check symptoms and receive medical advice without attending the Surgery. You can use this 24 hours a day and if needed our GPs will respond no later than the end of the next working day. Please see our home page for further details.


 

Out of Hours

NHS out-of-hours services

 

Outside normal surgery hours you will be directed to the NHS 111 service.

 

When to use 111

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

 

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

 

For immediate life-threatening emergencies, continue to call 999.

 

How does it work?

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics.

 

They'll ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you to the local service that can help you best.

 

That could be A&E, an out-of-hours doctor, an urgent care centre, a walk-in centre, a community nurse, an emergency dentist, or a late-opening chemist.

 

Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to.

 

If NHS 111 advisers think you need an ambulance, they'll immediately arrange for one to be sent to you.

 



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website