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Noticeboard

Practice closure for staff training - Tuesday 3rd July 2018 


The Practice will close at 12.00noon on Tuesday 3rd July to provide important training and learning events for staff. If you require urgent medical advice during the closure please contact out of hours by calling 111. Thank you.


General Data Protection Regulation & Privacy Notice


The General Data Protection Regulation (GDPR) is a new law that determines how your personal data is processed and kept safe, and the legal rights that you have in relation to your own data. The regulation applies from 25 May 2018 and will apply even after the UK leaves the EU. For further details please see the Practice's Privacy Notice (under the Quick Links section opposite).


 

Complaints & Feedback

We aim to provide a high quality service and are very interested in hearing how our systems could be improved. Furthermore, if you are unhappy with any aspect of our service or your treatment please contact the practice manager who will be happy to listen to your suggestions/criticisms.

If you have any complaint or concern about the service that you have received from the doctors or staff working for this practice you are entitled to ask for an explanation. We operate an informal, in-house complaints procedure to deal with your complaints.

This procedure does not deal with matters of legal liability or compensation. In some cases the in-house procedure is not an appropriate form of investigation, in which case you will be referred to the appropriate authority. Full details of the complaints procedure are available on request or please open the link below.

Complaints Procedure



 
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